Indonesian Housekeeping Staff
Hospitality is an industry that is classified as resistant to economic crisis ( bank crisis crisis ) and bankruptcy (bankruptcy resistance ). In the midst of a global economic shock that forced bussinesses to cut off employment with their employees. Even many componies went bankkrupt, the hospitality industry actually showed a significant percentage increase. The above development are rational and in line with the data reported by the central bureau of statistic, that 21 percent of the expenditure of foreign tourist during their stay in Indonesia on 2002 was for accomodation needs. While for food and beverages, souvernirs, transportation, tour packages, etc.., no more 11 percent. Understanding of hotels.
Hospitality is a business sector that develops Aling with the progress of the tourism sector. The demands of travelers who want to get approriate accomodation service encourage hospitality businesse to continue to expand, both quantitatielvy. The condition in insreasble from the mobilization of human travel throughout the world which in increasing from time to time. Today, hospitality is no longer a traditional business but has turned into an industry that has a very decisive role tourist visits, both domestic and foreign in a tourist destination area Will directly affect the occupancy of the hotel. On additon to hospitality, travel business is also closely related to tourism in general, both hospitality and travel businesses Occupy and equal position in tourism activities.
Some people might think hospitality only consist of hotels and restaurant. More broadly than that, the hotel industry covers a variety of businesses, such as bars, fast food outlets, guest houses, laundry and dry cleaning, family recreation, fitnes and so on. Hospitality businesses have special characteristic, namely combining busnisesses selling real hotels product ( tangible product ) such as friendliness, courtesty, dexterty, speed and others. To succed in that business, the manager must continue to improve that quality of the product and be able to provide the best service.
From above definitation, it can concluded that hotels include types of coercially manager accomodation, peovided for a person of the group of people, providing lodging, food and beverage service and other service according to the development to of needs and technology.
Hospitality is a business sector that develops Aling with the progress of the tourism sector. The demands of travelers who want to get approriate accomodation service encourage hospitality businesse to continue to expand, both quantitatielvy. The condition in insreasble from the mobilization of human travel throughout the world which in increasing from time to time. Today, hospitality is no longer a traditional business but has turned into an industry that has a very decisive role tourist visits, both domestic and foreign in a tourist destination area Will directly affect the occupancy of the hotel. On additon to hospitality, travel business is also closely related to tourism in general, both hospitality and travel businesses Occupy and equal position in tourism activities.
Some people might think hospitality only consist of hotels and restaurant. More broadly than that, the hotel industry covers a variety of businesses, such as bars, fast food outlets, guest houses, laundry and dry cleaning, family recreation, fitnes and so on. Hospitality businesses have special characteristic, namely combining busnisesses selling real hotels product ( tangible product ) such as friendliness, courtesty, dexterty, speed and others. To succed in that business, the manager must continue to improve that quality of the product and be able to provide the best service.
From above definitation, it can concluded that hotels include types of coercially manager accomodation, peovided for a person of the group of people, providing lodging, food and beverage service and other service according to the development to of needs and technology.
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