Definition Of Housekeeping Departement
1. What
Housekeeping departement is the departement in a hotel or ship which has responsibilitiy to maintain cleanlines, Tidiness and completness of guestroom and public area. The main purpose of this departement is to make the guest and hotel employee feel pleasant and peacful in the hotel.
The role of housekeeping departement in the hotel is very important. This departement determines a good preparation and cleanlines of the guestrooms daily. The hotel's revenue mostly comes from the room selling. That's why like the housekeeping departement must be Will managed in order that the guest tell pleaseant to stay in the hotel.
On a Cruise Line, housekeeping is the second biggest departement of the ship's hotel organization that's represent the ''face'' of the ship in general. Cleanlines is one of the most important aspect on the Cruise line. It is one of the thing that makes the guest sratisfied and dicided to joint another Cruise on the company. The guest deserve and expect comfort accomodation and the service in which it is the key of Achievement in housekeeping departement. Therefore, every guest room and public area should be managed properly and a consistent manner that Will make the departement get is goal which to ensure the highest of cleanlines and efficent maintaince.
2. Where
A. The passenger/public area
- Restaurant
- theatre lounge
- public toilet / restroom
- Staircase
- Swimming pool
- Infirmary
- Guest Room / guest cabin
- parking area
- Bar
- movie theatre
- lobby
- elavator
- spa and gym
- locker
- Office management
B. The crew area
- Crew corridor
- Crew elavator
- Crew living quarter / cabin
- Crew gym
- Crew Staircase and landings
- marshling area
- Crew restroom
3. When
24 hours
4. Who
A. Houseman / public area art. / Room boy ( land hotel)
B. Utility Steward / asst. Cabin Steward / cabin Steward (Cruise ship)
Housekeeping departement is the departement in a hotel or ship which has responsibilitiy to maintain cleanlines, Tidiness and completness of guestroom and public area. The main purpose of this departement is to make the guest and hotel employee feel pleasant and peacful in the hotel.
The role of housekeeping departement in the hotel is very important. This departement determines a good preparation and cleanlines of the guestrooms daily. The hotel's revenue mostly comes from the room selling. That's why like the housekeeping departement must be Will managed in order that the guest tell pleaseant to stay in the hotel.
On a Cruise Line, housekeeping is the second biggest departement of the ship's hotel organization that's represent the ''face'' of the ship in general. Cleanlines is one of the most important aspect on the Cruise line. It is one of the thing that makes the guest sratisfied and dicided to joint another Cruise on the company. The guest deserve and expect comfort accomodation and the service in which it is the key of Achievement in housekeeping departement. Therefore, every guest room and public area should be managed properly and a consistent manner that Will make the departement get is goal which to ensure the highest of cleanlines and efficent maintaince.
2. Where
A. The passenger/public area
- Restaurant
- theatre lounge
- public toilet / restroom
- Staircase
- Swimming pool
- Infirmary
- Guest Room / guest cabin
- parking area
- Bar
- movie theatre
- lobby
- elavator
- spa and gym
- locker
- Office management
B. The crew area
- Crew corridor
- Crew elavator
- Crew living quarter / cabin
- Crew gym
- Crew Staircase and landings
- marshling area
- Crew restroom
3. When
24 hours
4. Who
A. Houseman / public area art. / Room boy ( land hotel)
B. Utility Steward / asst. Cabin Steward / cabin Steward (Cruise ship)
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